Nowadays the cloud is synonymous to virtual space where data can be stored and accessed. Therefore it is no longer necessary to have physical storage. The power of the cloud can also be felt in telecommunications. The cloud powers a VoIP PBX phone and start-ups as well as medium-sized businesses are discovering the benefits of the system.
A cloud-based phone is more powerful because it runs on the Internet. It can handle several calls at a time, making it an astounding tool for making sales calls or accepting orders.
Boost Online Transactions
IP phones have revolutionized phone and online transactions. With its easy -to recall toll-free numbers callers can access customer service and sales representatives with so much ease. This means every call can translates to new transactions, opportunity to strengthen client loyalty and gain new buyers.
Cloud-based phones (like the RingCentral cloud-based phone) are packed with user-friendly features. It has an auto answering service, which spares callers from the long wait. It even has an auto directory function, for easy connection to the desired extension. Business owners can even ask for a vanity number for easy recall. A local number that spells your brand name is a big boost to the company’s advertising efforts.
VoIP phones were created to enhance business operations. Clients certainly prefer working with suppliers with a defined communication system, for easy accessibility. In case of emergency clients can get in touch with company’s key officers, wherever they may be. Employees do not have to be in their desk at all times to appreciate the benefits of the phone.
Since the telephony utilizes the Internet users can make calls to any part of the world without the added cost. Everything happens at high speed, thanks to the Internet unlimited capacity. As long as there is ample network signal, business phone transactions can take place any time of the day. Clients can call their suppliers any time, and internal communication is faster and more efficient. Managers can even multi-task. They can speak to the client on one line, while double-checking stock inventory in another line.
No More Face-to-Face Meetings
Internet phone also decreases the need for face-to-cafe meetings. With the virtual phone system, conference calls are possible anytime of the day, even if some officers are not in the office. Home phones, tablets, or mobile phones can be configured to receive calls from their office extensions.
It also allows team leaders to monitor the productivity of the rest of the employees. With an IP phone system, companies can eliminate slackers or lazy workers because the phone can actually follow the users everywhere. It is closely similar to being under the watchful eyes of your boss.
Amid the accessibility, users still have the power over the calls being received. You can actually screen your calls, because the name and number of the caller are flashed before the call is actually connected. Users can choose to route the call to voice mail if they are still busy, or immediately pick up the phone.
And if there are calls you so not wish to take, you can block them from your list, and they will never be able to call you again. You can actually have a preferred phone list with numbers of individuals that you wish to speak to. This will limit the calls the go through your phone.
The monthly fee covers everything from call management, use of smart phone and tablets from receiving calls from business phones, unlimited internet fax, business SMS and conferencing, free minutes, integration to Microsoft office, outlook, Google and Dropbox, call recording, technical support and many more.